Mac rant part 2

I thought I was done with the ranting, but here I go again. The trigger this time is an e-mail sent by a tech support guy in school whom I personally know. He doesn't know that I'm posting parts of his e-mail though.

"I do not know who serviced this computer before. I opened it up and found many of the screws were missing and a part near the battery compartment was broken. The functionality of the computer does not depend on these screws or broken part but I still expect them to be there."

And guess what, I expect all the screws to be there too! The only people who have opened up the laptop prior to the tech guy are people working for Apple. I wonder who left the insides of my computer in a mess. With such poor work quality, I don't think I actually expect more if I had purchased the more expensive Powerbook version (currently the MacBook Pro).

I wonder what would have happened if I had purchased the 3-year Applecare plan -- would they have accused me of messing up the insides, thus voiding the warranty? It certainly doesn't sound like they were planning for anyone to crack things open, except it doesn't matter to me coz I no longer have a service plan.

I'm sticking to PCs. Not that I think they have better tech support, but they are simpler inside. That means with the help of smarter friends, I might be able to fix my own stuff. *growl* Can't trust anyone these days.